Managed IT ServicesFull proactive management of your IT environment, and priority IT Support with a predictable monthly fee, for businesses in Ballarat and the surrounding areas.
MonitoringDon't lose hours and days to IT outages. Let us monitor your essential IT infrastructure and services, and respond in real-time to errors, security breaches, performance issues, pending hardware failures and capacity problems, before they become outages.
MaintenanceEnsure your IT systems are properly documented, computers and network devices are kept up to date with the latest security patches. Identify and resolve security vulnerabilities and errors and keep your systems online and running smoothly.
Business email hosting - Hosted Exchange/ Exchange OnlinePioneer Data Solutions are a Microsoft partner providing Office 365 and Enterprise grade email through Exchange Online. We can set up or manage your existing hosted Exchange. Perform migrations from your existing on-premises Exchange, POP3, IMAP, SMTP, and other legacy email services.
IT SupportRemote and onsite IT Support for businesses in Ballarat and the surrounding areas. Are you a small business that only needs IT assistance occasionally? Pay as you go for support - no support agreement or monthly contract required. Got other locations? We provide IT support for businesses located throughout Australia. Need priority IT Support? Enquire about a support agreement today.
Managed Backup and Disaster RecoveryOnsite backup. Managed offsite backup and cloud to cloud backup. Backup your O365, servers, NAS, and PC to the cloud. Constantly monitored by us and any issues quickly rectified to ensure your backups are successful. In the event of a catastrophe, your environment and your data can be recovered as quickly as possible. Multiple vendors solutions offered and supported depending on your requirements. Monthly subscriptions available for cloud and onsite backup solutions.
Cloud and datacentre hostingSupport and management of your existing cloud environment, migrations to the cloud, or setting up your cloud environment for the first time.
Servers and Networking EquipmentServers, network and direct-attached storage, network switches, routers, firewalls, wireless access points, uninterruptable power supplies (UPS). Configured and installed on-premises, or in your rack space.
Desktop and Laptop ComputersWe supply business and consumer laptop and desktop computers. Computer repair and upgrades available for your existing computer to maximise the lifetime of your system.
SoftwarePurchase software outright or on a monthly/annual subscription; including Microsoft Office O365, Windows, Autodesk AutoCAD, TeamViewer, and more.
Cloud and onsite telephone sytemsInfinitely scalable and customizable managed telephone systems hosted in the cloud or onsite. Setup and ongoing support. Supply and configuration of handsets.
We may also be able to manage your existing IP or analogue telephone system. We have experience working with most vendors phone systems including NEC, Cisco, Samsung, LG, Toshiba, 3CX, and Shoretel systems.